IT Systems Administrator

We have robust technology, network stacking, A/V equipment, and software. Do you have the robust skills to help us keep it all running smoothly?  

 

01About Frame.io

Frame.io is changing the future of how videos are made by helping over 1 million creative professionals seamlessly collaborate from all over the world. 

We’re backed by Accel, SignalFire, FirstMark, Jared Leto, and a host of other amazing investors. Our market-leading product is used and loved by companies such as Turner, Disney, NASA, Snapchat, BBC, BuzzFeed, TED, Adobe, Udemy, and many more.

We’re in an exciting period of growth and are always seeking extremely talented and passionate individuals who share our vision for helping visual content creators produce their best work.

 

02About the Role

We are looking for an IT Systems Administrator who can manage the enterprise SaaS applications, laptops, A/V equipment, and networks.  You should be able to diagnose and resolve problems quickly and have the patience to communicate with a variety of interdisciplinary teams and users. Your goal will be to ensure that our IT infrastructure runs smoothly and efficiently.

 

03Requirements

  • 3+ Years supporting large environments of Mac/iMac, Linux and Windows laptops.
  • Ability to understand users' problems and solve technical issues related to hardware/software in the enterprise.
  • Experience with MDM solutions such as Jamf.
  • Experience in setting up and managing G-suite, Single Sign On solutions such as OneLogin.
  • Experience in setting up A/V systems, zoom conference, Google hangouts.
  • Knowledge of firewalls, routers, switches, wireless, and VPNs.
  • Shell scripting/automation/python is a HUGE plus.

 

04Responsibilities

  • Manage and administer Mac environment using Jamf with policies and configuration profiles.
  • Conduct on-boarding training sessions for new employees. Also, carryout off-boarding of employees from the IT side.
  • Core administrations include G-Suite, Onelogin, Quip, Slack, VPN, JAMF, and much more.
  • Security and Management Tools: Password manager, Cisco Meraki advanced security tools, Anti-virus, End-point protection tools.
  • Management and troubleshooting of MFA, MDM, WiFi, full-disk encryption, SSO, RADIUS server, VPN, firewall, and physical device/cable related issues.
  • Administration and handling of all A/V related requests for VOIP, teleconference, and keynote presentations by installing A/V equipment including Zoom, RingCentral, Google Hangouts, and Skype.
  • Perform scripting/automations of day-to-day tasks.

 

05Benefits

  • Competitive salary and equity
  • Medical, Dental, & Vision Insurance
  • OneMedical membership
  • Daily catered lunch & fully stocked kitchen with cold brew on tap
  • Unlimited PTO
  • Volunteering paid time off
  • Yearly stipend for learning and development
  • Work From Anywhere Week
  • Pre-tax commuter benefit
  • Discounted gym membership
  • Classpass discount
  • Free Citi-Bike membership
  • Paid parental leave
  • Flexible Spending Account
  • Influence in a small, fast-paced team

Our philosophy is simple. At Frame.io, we believe that working with people of different backgrounds and perspectives allows us to elevate each other and helps us build a better product for our users.

We’re proud to be an equal opportunity employer, and are committed to providing all employees with a work environment that celebrates individuality and remains free from any form of discrimination and harassment. We base our employment decisions on the needs of our business, job requirements, and applicants' qualifications. In other words, we only care that you’re the best person for the job.

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