Sales Engineer

 

01About Frame.io

Frame.io is changing the future of how videos are made by helping over 1 million creative professionals seamlessly collaborate from all over the world. 

We’re backed by Accel, SignalFire, FirstMark, Jared Leto, and a host of other amazing investors. Our market-leading product is used and loved by companies such as Turner, Disney, NASA, Snapchat, BBC, BuzzFeed, TED, Adobe, Udemy, and many more.

We’re in an exciting period of growth and are seeking extremely talented and passionate individuals who share our vision for helping visual content creators produce their best work.

 

02About the Role

As we continue to rapidly scale our revenue and sales organization, Frame.io is seeking a passionate and creative Sales Engineer to provide video workflow and technical expertise to our growing customer base. As the go-to expert on our product, you will work closely with prospects and customers to understand their needs and present solutions. Playing a vital role in our sales cycle, you will work with sellers to build sales presentations, conduct product demonstrations, and educate customers (everyone from developers to creative directors to C-level executives) on how Frame.io can optimize their video workflows. This person will combine technical knowledge, a deep understanding and passion for video creation, and the ability to present persuasively and a love for helping customers solve problems.

 

03Requirements

• 3+ years of professional experience in customer-facing or sales role
• Deep experience in video creation and post-production workflows
• Experience selling technical solutions to creative and technical professionals, preferably within the media technology space
• Hands-on experience working with REST APIs and helping partners and customers build custom applications using them.
• Experience in the creative arts such as film or music creation, or a strong interest in working in the video creation industry. If you’ve used Adobe Premiere or Avid this is right up your alley
• Great presentation skills and the ability to communicate complex ideas in simple terms
• Strategic thinking and strong decision making abilities

 

04Responsibilities

• Support the sales team by helping customers understand what they can achieve by using Frame.io
• Be a post-production workflow and technical subject-matter expert on our product and for our customers
• Create and deliver customer-specific product demonstrations to help drive deals to close
• Build lasting relationships and provide consistent updates to existing customers on our features, enabling upsells
• Provide insightful feedback from prospect conversations to Product, Engineering, and Marketing teams internally

 

05Benefits

• Competitive salary and equity
• Medical, Dental, & Vision Insurance
• OneMedical membership
• Daily catered lunch & fully stocked kitchen with cold brew on tap
• Unlimited PTO
• Volunteering paid time off
• Yearly stipend for learning and development
• Work From Anywhere Week
• Pre-tax commuter benefit
• Discounted gym membership
• Classpass discount
• Free Citi-Bike membership
• Paid parental leave
• Flexible Spending Account
• Influence in a small, fast-paced team

Our philosophy is simple. At Frame.io, we believe that working with people of different backgrounds and perspectives allows us to elevate each other and helps us build a better product for our users.

We’re proud to be an equal opportunity employer, and are committed to providing all employees with a work environment that celebrates individuality and remains free from any form of discrimination and harassment. We base our employment decisions on the needs of our business, job requirements, and applicants' qualifications. In other words, we only care that you’re the best person for the job.